Privacy Policy

Mozomoza ("we", "us") respects your privacy. This policy explains what personal data we collect when you use mozomoza.com, why, and what rights you have.

1. Who we are

Mozomoza, Berg en Dalseweg 127, 6522 BE Nijmegen. KvK: 98001353. VAT: [VAT number]. Email: hello@mozomoza.com.

2. What data we collect

• Contact details you provide when ordering: name, email, phone, shipping and billing address.
• Order details: products purchased, order value, payment status.
• Messages you send us through the contact form: name, email, message content.
• Technical data such as IP address and browser type, collected automatically when you visit the site.

3. Why we process your data

• To process and deliver your order, and handle payments, returns and warranty claims.
• To respond to questions submitted through the contact form.
• To send order-related emails (confirmation, shipping, payment status).
• To comply with legal and tax obligations (e.g. bookkeeping).

4. Legal basis

We process your data because it is necessary to perform the purchase agreement with you, to comply with a legal obligation, or based on your consent (e.g. for the contact form).

5. How long we keep your data

We keep order and invoice data for as long as required by Dutch tax law (currently 7 years). Contact form submissions are kept only as long as needed to handle your request.

6. Sharing your data

We share data with parties that help us run the shop, only to the extent necessary: our payment provider (Mollie), our email delivery provider (Resend), and our hosting providers. These parties may only use your data to provide their service to us.

7. Cookies

We use only the cookies strictly necessary to operate the shop (e.g. keeping items in your cart). We do not use tracking or advertising cookies without your consent.

8. Your rights

Under the GDPR you have the right to access, correct, or delete your personal data, to object to its processing, and to request data portability. To exercise any of these rights, contact us by email. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

9. Security

We take appropriate technical and organisational measures to protect your data against loss or unauthorised access.

10. Changes to this policy

We may update this policy from time to time. The version published on this page is always the current one.

11. Contact

Questions about this privacy policy or your data? Email us at hello@mozomoza.com.

This is a general template and has not been reviewed by a lawyer. Please review and adapt it — and fill in the VAT number above — before relying on it, to make sure it fully complies with GDPR and any other rules that apply to your business.