FAQ
Frequently asked questions about the Panda travel stroller, ordering and delivery.
How does it work?
How do I adjust the seat and the canopy?
How do I remove the seat fabric?
How do I unfold the travel stroller?
How do I fold the travel stroller?
How does the suspension work?
How do I remove the canopy?
How do I adjust the safety strap height?
How do I attach, open and remove the bumper bar?
Ordering & delivery
What are the shipping costs?
Shipping within the Netherlands is €4.95 for orders under €30 and free from €30. We currently ship within the Netherlands only.
How long does delivery take?
Our standard delivery time is 2 to 4 working days. You receive a track & trace code as soon as your order ships.
What warranty do I get?
We offer a 24-month warranty on material and manufacturing defects from the date of purchase. Proof of purchase is required.
Can I return the travel stroller?
Yes — you have a 14-day right of withdrawal after delivery. The travel stroller must be unused, undamaged and in its original packaging; return shipping is at your own expense. Email hello@mozomoza.com to register a return.
Where can I see the Panda in real life?
At one of our retailers in the Netherlands, Germany, Austria and Denmark — see the store locator under "Where to buy".
Still have a question? Contact us · Shipping & delivery